Frequently Asked Questions

Everything you need to know about shopping at Aprolo

What are your standard shipping times?

Standard shipping typically takes 3-7 business days for domestic orders. International shipping times vary by location but generally range from 7-14 business days.

What is your return policy?

We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

Aprolo accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Please note that custom duties and taxes may apply depending on your local regulations.

How can I contact customer support?

Our customer service team is available 24/7 via the 'Contact Us' page on our website or by emailing [email protected].